IT Support, off and on site
All the advantages of an in-house IT department without the expense
More and more companies rely on IT to achieve everyday tasks, but what happens when
things go wrong? Most small & medium companies have employees dealing with their
own IT problems, which in turn leads to frustration and under performance.
The advantages of off-site IT support.
If your company has an IT problem and your internet connection is working, on most
occasions it can be fixed without an engineer even having to be on site.
With Only IT's remote management and assistance package, you can enjoy the comfort
of a full time IT department without having to pay full time wages. The price is
based on the number of PC's and servers making our service available to people running
as little as one PC.
Fast response.
With a maximum 2 hour response time (during office hours), and the normal response
being under 10 minutes, Only IT can manage your servers and workstations remotely.
We can access an individual PC or the entire network to diagnose and fix the problem.
You can then get on with running your business with minimal disruption.
Security and reliability.
The remote management & assistance price includes overseeing operating system updates and
backup management, and all our packages come with antivirus & antispyware software.
From time to time all work stations will have problems and therefore they need regular
maintenance. As soon as your PC’s develop common faults such as viruses and spyware
to general hardware failure, Only IT are on hand to restore it to normal working
order.
On-site visits.
Work that cannot be carried out remotely will require an onsite visit which is chargeable,
but the advantage is that you will only pay for an engineer when you need one.
Fully compatable.
No matter whether your business has 1 or 1000 workstations connected to local or
remote servers, we can remotely manage all of your systems. This includes full support
backup for operating systems such as XP, Vista, Linux or Apple Mac OSX.